we have a professional and satisfactory sales service team. before purchase the pre-sales service personnel can provide the customers with customized solutions. after purchase, all-round and high-quality support services will be provided by the after-sales service personnel. we also keep systematic checking and maintenance to the products on a regular basis, so that the performance and quality of the products can be always in the good condition.
after-sales service flow
step 1 - to understand the machine malfunction
after the machine breaks down, the machine should be stopped and kept on site. then call the after-sales service personnel and describe the situation of breakdown in details.
step 2 - how to contact
1. contact with the after-sales service personnel straightly.
2. or dial the service hotline: 400-889-8833.
step 3 - on-site inspection of machine
the company will arrange professional service personnel to the customer’s site to check and repair the machine.
step 4 - services completed
when faults remove, the machine will be in normal working condition after debugging.
service hotline
400-889-8833
400-889-8833
sale@kejiegroup.com